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Frequently Asked Questions (FAQ)
1. Can I try Freshdesk before purchasing a subscription?
Yes, Freshdesk offers a free trial with no credit card required, allowing users to explore the platform’s features before subscribing.
2. How do I apply a coupon code to my Freshdesk subscription?
You can enter the coupon code in the discount or promo code field during the checkout process to receive the applicable discount.
3. Is there a free plan available with Freshdesk?
Freshdesk provides a free plan with limited features suitable for small teams or those just starting with customer support.
4. What billing options does Freshdesk offer?
Freshdesk offers both monthly and annual billing options, with discounts typically available for annual subscriptions.